Introducing Professional Services
We as Telesa know that the knowledge and experience we have gained in the telecoms industry doesn’t come easily or quickly. We also realize that although telecoms is our core, it might not be the core of our customers’ businesses and can therefore assist them with our Professional Service offering.
Our Professional Services comprises knowledge and experience gained from over 100 years’ worth of combined experience in the telecoms industry. This service offering focuses on ensuring that your telecommunication services supports the business
drivers through a broad vendor management approach with a special focus on driving viable service delivery.
Telesa plays an active role in supporting service delivery of the business telecommunication needs. If required, this process can extend to an active role in the Procurement, selection process of procuring vendors and equipment or services.
Some benefits from our Professional Services solution:
- The profiling of a company’s / site’s actual telecommunication architecture.
- The profiling of a company’s / site’s telecommunication architectural requirements.
- Telecommunications Strategy development, implementation and compliance.
- Fault management, process and tracking within these environments.
- Management of suppliers supporting these environments.
- The approval proceeding of these services via a dedicated Call Centre.