Over the last 30 years, the Information and Technology environment has gone from a total parastatal environment to an environment where there are at least 300 service providers out there providing voice and data services to the community, including business and residential services.

The net result of this expansion in the supply of services caused numerous effects on the ICT industry. The most obvious is that it has become a more competitive environment causing the price point to be more controlled and more dictated by end users than a parastatal environment would have been.