You Wouldn’t Ask Sales to Run Your Finance Department
Every role in a business has a specific purpose. Your sales team is focused on generating revenue and your finance team is focused on controlling costs, managing budgets and ensuring…
Would You Let the Fox Guard the Henhouse?
When it comes to protecting something valuable, one principle is universally understood: the person responsible for safeguarding your assets should not have a vested interest in exploiting them.That’s the meaning…
What to Look for in a Modern TMS Platform
Telecom Management Services (TMS) have evolved significantly over the past decade. What used to be a back-office function focused on checking invoices and contract administration has become a strategic capability…
Who’s Auditing Your Telecom Costs: Your Provider or an Independent Partner?
In our previous article “Why Your Telco Service Provider Shouldn’t Be Managing Your Telecoms Environment" we realised the risks of letting your telecoms service provider also manage your telecoms environment.…
Why Your Telco Service Provider Shouldn’t Be Managing Your Telecoms Environment
Although it’s convenient, this convenience comes with a hidden problem.At first glance, it makes perfect sense. Your telecoms or PABX provider delivers your services (voice, data, connectivity) while also giving…