As businesses continue to adopt increasingly digital landscapes, the efficient management of their telecom’s environments are becoming more and more critical.
With a focus on TEMs, TEMs is headed for significant transformations over the next few years. Transformations driven by things like; technological advancements, changes in business needs and the increase in complexity of the telecom’s environment.
Below are some trends that are expected to emerge in the coming years.
1. Increased Automation and AI Integration
The future of TEMs is headed for a substantial shift towards AI and automation. Current time consuming, manually driven processes like invoice management, contract management and usage monitoring, will become streamlined when automation is fully introduced. With the increased adoption of AI and its predictive analytics, decision-making will become easier and timelier. From a TEMs point of view, organisations will be able to forecast their telecoms expenses more accurately and identify cost-saving opportunities more easily. This shift will not only reduce an organisations’ reliance on manual labour but will also minimise human errors.
2. Focus on Mobility Management
2020 increased the number of remote workers worldwide which led to an increase in mobile connectivity and mobility management. This trend is predicted to continue to increase in future and is said to become a central focus of TEMs. Organisations will no longer just have to manage their traditional telecoms expenses but will also have to manage their mobile device costs more closely as well.
3. Cloud-Based TEMs Solutions
The adoption of cloud technology will revolutionise TEMs by providing organisations with solutions that are scalable and flexible. Cloud-based TEMs platforms / solutions will give organisations access to their data in real time, will make collaboration across teams easier and more efficient, and these expenses can also be managed from anywhere.
4. Greater Vendor Management and Negotiation
As discussed in one of our previous articles, organisations are moving away from a single telecoms service provider and are rather looking towards multiple service providers to meet their changing needs. While the benefits of this are clear, effective vendor management will become crucial in order for this to be effective. In addition to this, negotiation skills coupled with a deep understanding of the telecoms industry is also required.
As organisations continue to adopt new telecoms technologies and trends, managing their telecoms environment and expenses becomes increasingly important, and without the right team, this environment can quickly become a business disabler, rather than an enabler.
This article focusses on TEMs trends to come but fortunately for our customers, Telesa’s products have been doing this for years. Contact our team if you want to work with ICT specialists that set trends, rather than simply following them.