When you buy a car, the dealership plays an important role. They help you to choose the right model, arrange financing and provide servicing and maintenance. Now imagine going back…
Every role in a business has a specific purpose. Your sales team is focused on generating revenue and your finance team is focused on controlling costs, managing budgets and ensuring…
When it comes to protecting something valuable, one principle is universally understood: the person responsible for safeguarding your assets should not have a vested interest in exploiting them.That’s the meaning…
Telecom Management Services (TMS) have evolved significantly over the past decade. What used to be a back-office function focused on checking invoices and contract administration has become a strategic capability…
In our previous article “Why Your Telco Service Provider Shouldn’t Be Managing Your Telecoms Environment" we realised the risks of letting your telecoms service provider also manage your telecoms environment.…
Although it’s convenient, this convenience comes with a hidden problem.At first glance, it makes perfect sense. Your telecoms or PABX provider delivers your services (voice, data, connectivity) while also giving…
As businesses continue to adopt increasingly digital landscapes, the efficient management of their telecom’s environments are becoming more and more critical. With a focus on TEMs, TEMs is headed for significant…
From cost efficiency and accessibility, to scalability, more and more organizations are looking towards cloud solutions to optimize the various operations and process found within their different environments. One of…
Telecom expense management (TEM’s) is a major role player in the way that organizations manage their telecoms expenses. However, it is evident that organizations that don’t truly understand TEM’s, often…
As we know, telecoms is a major player when it comes to enhancing communication, collaboration and overall efficiency in any organisation. However, as technology continues to evolve and organizations continue…