How ICT is Shaping Holiday Shopping Trends
As the holiday season approaches, the excitement of festive celebrations brings with it a unique challenge for consumers: how to navigate the multitude of shopping options available. The Information and…
2024’s Telecoms Service Demand Shifts
As we make our final steps towards the end of 2024, we look back at the telecoms landscape and the transformations that have occurred with a focus on the forever…
What 2024 Taught Us About Telecoms Resilience
As we near the end of 2024, it’s time to reflect on some of the common challenges that Teleco’s (telecoms service providers) faced in 2024, as well as the lessons…
Bias in AI
At this stage, majority of us have either heard about AI, used AI or come across AI in some way regardless of the industry that we’re involved in. However, as…
Building Trustworthy AI
Trustworthy AI, what is it?Trustworthy AI is made up of several key components: accountability, reliability, transparency and fairness. These aspects must be present in every step of the AI development…
AI Ethics
We are all aware that artificial intelligence (AI) is evolving rapidly in a large range of industries and because of this, the conversation around AI ethics is becoming increasingly crucial.…
TEMs to Come
As businesses continue to adopt increasingly digital landscapes, the efficient management of their telecom’s environments are becoming more and more critical. With a focus on TEMs, TEMs is headed for significant…
Looking to the Cloud for TEM’s
From cost efficiency and accessibility, to scalability, more and more organizations are looking towards cloud solutions to optimize the various operations and process found within their different environments. One of…
Do you truly understand true Telecoms Expense Management?
Telecom expense management (TEM’s) is a major role player in the way that organizations manage their telecoms expenses. However, it is evident that organizations that don’t truly understand TEM’s, often…
Myths and Realities of the Telecoms Industry
Every industry has misconceptions that can unfortunately create hesitation amongst the very customers that that industry is targeting. This is no different when it comes to the telecoms industry.In this…