Digitalisation Trends in Logistics
In this fast-paced and digital-driven era where every industrial sector is going towards digital transformation, the logistics sector has still been on a slower path of digitalisation. One reason is…
Digitalisation of the Logistics Industry Using IoT, AI, and Cloud
With the rise of the digital economy, companies need to adjust to meet new customer expectations and remain competitive in the market (Freightify, 2021). According to Sniderman & Daecher (2018),…
How Telehealth is Reshaping the Health Sector
Telehealth is reshaping how patients interact with healthcare professionals. Kopf (2022) explains that telehealth is an umbrella term used to describe the provision of healthcare services to patients remotely through…
Telecoms Industry: The Role of Digital Technologies in Promoting Sustainability
The shift to remote working during the Covid-19 pandemic accelerated the need for digital solutions to support home-working environments (BCG, 2021). This unprecedented demand for digital communications across the globe…
The Top 4 Challenges Businesses are Facing in Managing Telecom Expenses
Businesses have become centred around virtual communication, as technology rapidly advances and global business trends evolve (Tangoe, 2018). Telecoms technologies connect employees to data and the applications necessary to complete…
How AI can Revolutionise the Telecoms Industry
According to studies by BCG, Artificial Intelligence (AI) should be central to the transformation of Telcos, as it assists in enhancing performance in both the short and long term (Banerjee…
How TEMS supports Remote Working
According to a report by Forrester, Telecoms services made up around 14% of an average company’s IT budget before the Covid-19 pandemic (Poirior, 2021). This average has undoubtedly increased due…
Benefits of Digital Transformation for Communications Service Providers (CSPs)
Digital transformation is defined as the process through which businesses implement technologies across their business processes in order to be a driver for change (Digital Transformation, n.d.). This process of…
The Evolving Role of the CIO
The role of a CIO has been a generally technology-driven role since the CIO position first emerged in the 1980s, explains Malone (2021). As technology evolves and advances so does…
ICT Trends to Look Out For in 2022
The Covid-19 pandemic has shown us how swiftly the pace of technology can develop and change. 2022 will show a continued acceleration in the direction of digitalisation and digital transformation.…