We live in a digital world and because of this, massive pressure is placed on Telecom’s service providers (Telco’s) to innovate faster, to deliver personalised customer experiences all while achieving…
The leaders of today’s Telecoms industry are those that have redefined their businesses based on three core principles; customer-centricity, cloud-driven agility and real-time responsiveness.1. Shifting from Network-First to Customer-FirstFor years,…
Even Telco’s that operate in an industry focused on connectivity struggle with internal disconnection. While Telco’s are focusing on attracting new customers and expanding their network, data silo’s, disjointed systems,…
In a competitive industry like the telecoms industry, every second counts and every inefficiency cost’s money. Yet, behind the appealing customer portals and 5G rollouts, many Telco’s (Telecoms Service Providers)…
Low-Earth Orbit (LEO) Satellites and Direct-to-Device (D2D) models are said to be 2 innovations that will play a crucial role in the possibility of 6G networks, as traditional networks just…
Traditional mobile connectivity has powered 3G, 4G and 5G and while this is impressive, it has one unavoidable limitation, coverage gaps. As mentioned in our article LEO Satellites & D2D:…
If you’re able to read this article, you have access to the internet and likely, just like most of us, make use of the internet every day whether it be…
Have you ever stopped to wondered how an Instant Message flies across the world in seconds, or how you’re able to scroll through social media, make video calls and even…
ICT is an industry that plays a role in almost every single industry today and while not everyone might know exactly what its role is, this industry has had a…
As mentioned in our article “Shortage of ICT Specialists Threatens Global Innovation”, the ICT industry is the backbone of innovation and growth in most industries. From hospitality and finance, to…