The Domino Effect: The Terrifying Consequences of One Small ICT Change
It starts with something small; a software update, a change to a network setting, a new security rule, or a supplier making an adjustment to a service. While these changes…
The Ghosts of ICT Decisions Past
Every business has them: The system that was only meant to be temporary, the software that was purchased to solve one very specific problem, the workaround that saved the day…
The Scariest Thing in ICT? Nobody Knows Who Owns What
Some of the scariest things in ICT don't involve a cyberattack, a major outage or a system suddenly going down. Sometimes, the problem is much quieter: nobody knows who owns…
Things We’ve Normalised in Telecoms That Shouldn’t Be Normal
There are some things in business that we would never accept in other areas of the organisation. We wouldn’t accept a finance department that couldn’t explain where money was being…
Your Business Doesn’t Run on Software, it Runs on Connectivity
Today’s businesses are investing more in technology than ever before and this investment has changed the way that businesses operate. Technologies like: cloud platforms, AI, CRM systems, cybersecurity, business intelligence…
What Would Your Business Look Like Without Connectivity?
Connectivity has become so deeply embedded in modern business that we rarely think about it. What we do think about is the applications that we use, the devices we work…
Nobody Notices Telecoms Until It Stops Working
Most people don’t wake up in the morning thinking about their company’s telecoms environment. They don’t think about the mobile network connecting their employees, the connectivity supporting their cloud applications,…
Cloud-Smart Strategies
Many of us have heard the term “cloud-first”. It was even the guiding principle for digital transformation over the past decade and while “cloud-first” is still the path to follow,…
What’s Next for Smart Infrastructure
For years, specifically within the IT environment, AI (Artificial Intelligence) has played a supporting role but that is starting to change. The ICT industry is entering a new phase. One…
How Automation Is Reshaping Network Management
With Telecoms customers’ expectations and usage continuously growing, it not only puts pressure onto the networks trying to support this but also makes it incredibly difficult to continue the manual…
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