AI Ethics
We are all aware that artificial intelligence (AI) is evolving rapidly in a large range of industries and because of this, the conversation around AI ethics is becoming increasingly crucial.…
We are all aware that artificial intelligence (AI) is evolving rapidly in a large range of industries and because of this, the conversation around AI ethics is becoming increasingly crucial.…
In today's article, we will shed light on the often overlooked signs of an unhealthy telecoms environment. Just like any other aspect of an organization, the telecoms environment plays a…
What is Customer Experience (CX)? Customer experience (CX) is a consumer's attitude towards a company based on all the consumer's interactions with the company (Mixon & Torode, 2020). These interactions…