2022 and Beyond: Key Insights into the Tech Industry
The tech industry experienced an upheaval in its workforce, operations and supply chains over the last 2 years as a result of the Covid-19 pandemic. Because of the pandemic, companies…
Telecoms Industry: The Role of Digital Technologies in Promoting Sustainability
The shift to remote working during the Covid-19 pandemic accelerated the need for digital solutions to support home-working environments (BCG, 2021). This unprecedented demand for digital communications across the globe…
How AI can Revolutionise the Telecoms Industry
According to studies by BCG, Artificial Intelligence (AI) should be central to the transformation of Telcos, as it assists in enhancing performance in both the short and long term (Banerjee…
Creating Value Through Digitalisation: South African Banking Sector
Digitalisation in the South African financial industry has been gaining significant momentum over the last decade (Romagny et al., 2021). Due to the quick entry of new digital players, the…
Benefits of Digital Transformation for Communications Service Providers (CSPs)
Digital transformation is defined as the process through which businesses implement technologies across their business processes in order to be a driver for change (Digital Transformation, n.d.). This process of…
Harnessing Automation For Economic Growth in South Africa
Automation can lead to a major boost to South Africa's future economic prosperity. Through increased digitisation and faster pace of technology implementation, South Africa can increase job creation and promote…