2022 and Beyond: Key Insights into the Tech Industry
The tech industry experienced an upheaval in its workforce, operations and supply chains over the last 2 years as a result of the Covid-19 pandemic. Because of the pandemic, companies…
Telecoms Industry: The Role of Digital Technologies in Promoting Sustainability
The shift to remote working during the Covid-19 pandemic accelerated the need for digital solutions to support home-working environments (BCG, 2021). This unprecedented demand for digital communications across the globe…
The Top 4 Challenges Businesses are Facing in Managing Telecom Expenses
Businesses have become centred around virtual communication, as technology rapidly advances and global business trends evolve (Tangoe, 2018). Telecoms technologies connect employees to data and the applications necessary to complete…
Solve your Telecoms Challenges with STBE (Strategic Telecoms Business Enablement)
In the digital age of today, data and voice services play a vital role in any company’s business operation (Intense Technologies Limited, n.d.). Intense Technologies Limited (n.d.) states that companies,…
How AI can Revolutionise the Telecoms Industry
According to studies by BCG, Artificial Intelligence (AI) should be central to the transformation of Telcos, as it assists in enhancing performance in both the short and long term (Banerjee…
How TEMS supports Remote Working
According to a report by Forrester, Telecoms services made up around 14% of an average company’s IT budget before the Covid-19 pandemic (Poirior, 2021). This average has undoubtedly increased due…
Creating Value Through Digitalisation: South African Banking Sector
Digitalisation in the South African financial industry has been gaining significant momentum over the last decade (Romagny et al., 2021). Due to the quick entry of new digital players, the…
Benefits of Digital Transformation for Communications Service Providers (CSPs)
Digital transformation is defined as the process through which businesses implement technologies across their business processes in order to be a driver for change (Digital Transformation, n.d.). This process of…
The Evolving Role of the CIO
The role of a CIO has been a generally technology-driven role since the CIO position first emerged in the 1980s, explains Malone (2021). As technology evolves and advances so does…
Cybersecurity Challenges in the Transformative Age of the Telecoms Industry
The Covid-19 pandemic has accelerated the rollout of digitalisation causing disruptions in customer expectations and the manner in which telecoms services are purchased and used (Firth & Sharma, 2020). Telcos…