The traditional pipeline business model has dominated industries for decades, but now with the emergence of platform business models, “pipeline giants” are incorporating platforms into their business models to remain…
Businesses have become centred around virtual communication, as technology rapidly advances and global business trends evolve (Tangoe, 2018). Telecoms technologies connect employees to data and the applications necessary to complete…
In the digital age of today, data and voice services play a vital role in any company’s business operation (Intense Technologies Limited, n.d.). Intense Technologies Limited (n.d.) states that companies,…
Digital transformation is defined as the process through which businesses implement technologies across their business processes in order to be a driver for change (Digital Transformation, n.d.). This process of…
The role of a CIO has been a generally technology-driven role since the CIO position first emerged in the 1980s, explains Malone (2021). As technology evolves and advances so does…
The Covid-19 pandemic has accelerated the rollout of digitalisation causing disruptions in customer expectations and the manner in which telecoms services are purchased and used (Firth & Sharma, 2020). Telcos…
The telecoms industry is experiencing an accelerating pace of change leading to major disruptions affecting business, politics, and social life explains Mogg et al (2017). The traditional Telco business model is…
As the use and reliance on technology and the internet grows, so does the opportunities for cyberattacks (Mcanyana, Brindley & Seedat, 2020). Since 2019, South Africa has seen a sharp…
Automation is predicted to have a significant impact on how people and businesses operate in the next decade. Although there are pockets of sophisticated automation in South Africa, it is…
A number of countries have successfully embraced digitalisation and automation as a tool to enable further development both in their business and their economy. South Africa, however, has fallen behind.…