The technology industry is advancing at an exponential rate, introducing new technologies to reinvent business processes and captivate consumers. We look at the development of technology from 2022 to 2023:…
Robotic Process Automation (RPA) and cognitive automation are popular tools being employed by CIOs in order to speed up business processes, explains Kulkarni (2022). RPA and cognitive automation are often…
Business Process Automation (BPA) is the use of technology to complete business activities with little to no human intervention (Malak, 2022). BPA efficiently performs manual and repetitive tasks, enabling employees…
Business Process Automation (BPA) is an advanced technology used to automate and streamline complex processes within a business (Gaikwad, 2021). Manual and repetitive tasks are automated, allowing business teams to…
The traditional flow of a business’s lifecycle, which includes everything from the design and manufacturing process to the sale and consumption of products and services, is changing in our digital…
A platform business is defined as a business model with a core focus on generating value by facilitating seamless interactions between many users (Deloitte, 2021). One of the main roles…
According to studies by BCG, Artificial Intelligence (AI) should be central to the transformation of Telcos, as it assists in enhancing performance in both the short and long term (Banerjee…
Digitalisation in the South African financial industry has been gaining significant momentum over the last decade (Romagny et al., 2021). Due to the quick entry of new digital players, the…
Digital transformation is defined as the process through which businesses implement technologies across their business processes in order to be a driver for change (Digital Transformation, n.d.). This process of…
The role of a CIO has been a generally technology-driven role since the CIO position first emerged in the 1980s, explains Malone (2021). As technology evolves and advances so does…