Creating Value Through Digitalisation: South African Banking Sector

Digitalisation in the South African financial industry has been gaining significant momentum over the last decade (Romagny et al., 2021). Due to the quick entry of new digital players, the…

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Benefits of Digital Transformation for Communications Service Providers (CSPs)

Digital transformation is defined as the process through which businesses implement technologies across their business processes in order to be a driver for change (Digital Transformation, n.d.). This process of…

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