The Telecoms Industries Progression so far in 2023
The telecoms industry as a whole has seen an incredible progression throughout the 2023 year, from the expansion of IoT and a growth in popularity of Cloud Services, to an…
2022 and Beyond: Key Insights into the Tech Industry
The tech industry experienced an upheaval in its workforce, operations and supply chains over the last 2 years as a result of the Covid-19 pandemic. Because of the pandemic, companies…
How AI can Revolutionise the Telecoms Industry
According to studies by BCG, Artificial Intelligence (AI) should be central to the transformation of Telcos, as it assists in enhancing performance in both the short and long term (Banerjee…
Benefits of Digital Transformation for Communications Service Providers (CSPs)
Digital transformation is defined as the process through which businesses implement technologies across their business processes in order to be a driver for change (Digital Transformation, n.d.). This process of…
The Evolving Role of the CIO
The role of a CIO has been a generally technology-driven role since the CIO position first emerged in the 1980s, explains Malone (2021). As technology evolves and advances so does…
Cybersecurity Challenges in the Transformative Age of the Telecoms Industry
The Covid-19 pandemic has accelerated the rollout of digitalisation causing disruptions in customer expectations and the manner in which telecoms services are purchased and used (Firth & Sharma, 2020). Telcos…
The Future Business Model of the Telecoms Industry
The telecoms industry is experiencing an accelerating pace of change leading to major disruptions affecting business, politics, and social life explains Mogg et al (2017). The traditional Telco business model is…
ICT Trends to Look Out For in 2022
The Covid-19 pandemic has shown us how swiftly the pace of technology can develop and change. 2022 will show a continued acceleration in the direction of digitalisation and digital transformation.…
The Disconcerting ICT Skill Gap in South Africa
South Africa is facing a chronic digital skills gap when it comes to our Information Communication Technology (ICT) sector. This sector has proved to be the backbone of economies and…
Factors that Hinder the Adoption of Automation in SA
A number of countries have successfully embraced digitalisation and automation as a tool to enable further development both in their business and their economy. South Africa, however, has fallen behind.…