Every industry has misconceptions that can unfortunately create hesitation amongst the very customers that that industry is targeting. This is no different when it comes to the telecoms industry.
In this article, we touch on some of the most common myths surrounding the telecoms industry, both debunking and shedding light on them.
Myth 1: All telecoms service providers have the same network coverage.
Reality: Network coverage varies greatly between telecoms service providers due to their differences in; infrastructure, investment, technology and so on.
Myth 2: 5G is just a marketing gimmick.
Reality: 5G technology has given us new opportunities and allowed for real advancements like; faster network speeds, lower latency, increased connectivity capacity etc., benefiting multiple applications like IoT, and sectors like healthcare.
Myth 3: All data limits are the same across different telecoms service providers.
Reality: Data caps and their relevant throttling policies vary widely amongst the different telecoms services providers, but can also vary from contract plan to contract plan within a single telecoms service provider.
Myth 4: Switching telecoms service providers is a complicated task.
Reality: Most telecoms service providers have streamlined this process and often assist you in porting your phone number from one service provider to the next.
Myth 5: The more bars, the faster the internet.
Reality: Bars refers to signal strength, not internet connection speed. While signal strength is crucial, the actual internet speed is dependent on the type of technology being used, network congestion, network infrastructure, and so on.
Myth 6: Wi-Fi networks and cellular networks are interchangeable.
Reality: Wi-Fi networks and cellular networks make use of different technologies. Wi-Fi operates in a local area where cellular covers a much boarded geographical area.
Myth 7: Telecoms service providers are tracking your every move and every conversation.
Reality: While telecoms service providers do collect data from their customers, data privacy laws restrict the use and sharing of their customers’ personal data without their consent. A lot of the data that they do collect is used for service improvement purposes.
Myth 8: You must sign a lengthy contract to make use of telecoms services.
Reality: Many telecoms service providers offer no-contract plans or prepaid options.
Myth 9: The quality of VoIP is lower than traditional phone lines.
Reality: If coupled with a stable internet connection, VoIP can offer audio quality in-line with that of traditional phone lines.
Myth 10: Telecoms networks are invincible and will never go down.
Reality: Telecoms networks do experience outages which can be caused by a variety of factors like; natural disasters, cyber-attacks, hardware failures, network congestion, etc.
