The Present: South Africa’s Telecoms Industry Today

South Africa's telecommunications industry has undergone significant transformations in recent years, transformations driven by technological advancements, regulatory changes and continuously evolving consumer demands. These changes range from the expansion of…

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Put Your Organization’s Health First in 2024

As the new year begins and organizations plan for the year ahead, one of the key elements that they should focus on in 2024 is the continued health of their…

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The Future of Work: Exploring the Impact of ICT on Jobs and Skills in 2024

The rapid advancement of technology, specifically in the Information and Communication Technology (ICT) industry, has significantly transformed the way that we work. As we approach 2024, it becomes imperative to…

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Telecoms and Health: Revolutionizing Healthcare Delivery

The Telecoms industry and the healthcare industry are two industries that have traditionally operated separately, but in recent years, they have begun to merge. The development and introduction of new…

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The Role of AI in Resource Management

AI plays a significant role in optimizing resource management by providing accurate and real-time data analysis, predictive modeling and automation.Some specific roles of AI in resource management optimization include: 1.…

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The Evolution of Technology from 2022 – 2023

The technology industry is advancing at an exponential rate, introducing new technologies to reinvent business processes and captivate consumers. We look at the development of technology from 2022 to 2023:…

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Robotic Process Automation VS Cognitive Automation

Robotic Process Automation (RPA) and cognitive automation are popular tools being employed by CIOs in order to speed up business processes, explains Kulkarni (2022). RPA and cognitive automation are often…

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Challenges to Business Process Automation

Business Process Automation (BPA) is the use of technology to complete business activities with little to no human intervention (Malak, 2022). BPA efficiently performs manual and repetitive tasks, enabling employees…

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Business Process Automation

Business Process Automation (BPA) is an advanced technology used to automate and streamline complex processes within a business (Gaikwad, 2021). Manual and repetitive tasks are automated, allowing business teams to…

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