Voice technologies have come a long way since the days of traditional landline telephones. From their humble beginnings as simple communication devices, voice-based technologies have rapidly evolved to include intelligent…
In the digital age that we live in today, access to reliable and affordable telecoms services is a crucial contributing factor towards the socio-economic development of any country. While developed…
A MVNO (Mobile Virtual Network Operator), in simple terms, is a wireless communication service provider that leases network capacity from traditional mobile network operators (MNOs) rather than owning their own…
The telecoms industry as a whole has seen an incredible progression throughout the 2023 year, from the expansion of IoT and a growth in popularity of Cloud Services, to an…
There is no doubt that the Sales department in any organization plays a significant role in the continuous generation and growth of organizational revenue. With most sales reps and sales…
In most organizations, Sales is the main source of revenue and the success of these organizations relies on their ability to makes continuous sales which relies on the success of…
The technology industry is advancing at an exponential rate, introducing new technologies to reinvent business processes and captivate consumers. We look at the development of technology from 2022 to 2023:…
A connected experience is defined as a “seamless connectivity” in which companies develop purposeful relationships with their consumers through the use of intelligent software and automation (IBM, 2017). Drivers Behind…
The role of the Chief Technology Officer (CTO) and Chief Information Officer (CIO) may seem similar, as both C-suite positions involve leveraging technology to meet business goals (Marinaki, 2022. Their…
The Telecoms industry plays an essential role in the digital age of today. As the digital landscape leans towards a connected experience, there is an increased reliance on Telecoms services.…