The Silo Trap
When does the Silo Trap occur? Silos within organisations occur when teams or departments use separate platforms, systems or technologies that operate independently of one another. This makes collaboration and…
Decentralized Finance (DeFi) and Blockchain: Revolutionizing the Financial Landscape
Decentralized Finance, or DeFi, has been creating a stir in the financial world in recent years as it offers you new ways to access financial services without the need for…
Multi-Factor Authentication
Multi-factor authentication (MFA) is a security process where users must provide two or more forms of verification before they are granted access to a system or profile. In addition to…
Telecoms and Health: Revolutionizing Healthcare Delivery
The Telecoms industry and the healthcare industry are two industries that have traditionally operated separately, but in recent years, they have begun to merge. The development and introduction of new…
The Rise of Mobile Virtual Network Operators (MVNOs)
A MVNO (Mobile Virtual Network Operator), in simple terms, is a wireless communication service provider that leases network capacity from traditional mobile network operators (MNOs) rather than owning their own…
Future of Customer Experience (CX)
Customer Experience (CX) is a vital strategy for businesses to differentiate from the competition and remain ahead of customer expectations and demand. 87% of business leaders consider CX as a…